Contact

Legal

Effective Date: 28 June 2026 Version: 1.0

Toker — contact details

The information below is the official contact information for Toker, the sole proprietorship that operates the Toker Platform. This page is published in compliance with section 18 of the Protection of Personal Information Act 4 of 2013 and to satisfy merchant-acquiring due-diligence requirements.

Trading entity

  • Trading name: Toker
  • Legal form: Sole proprietorship (Republic of South Africa)

Physical address

999A Marlin Street
Garsfontein
Pretoria, Gauteng, 0181
South Africa

Postal address: as above (same as physical — no separate P.O. Box).

Email

We acknowledge support enquiries within 2 business days and respond with a substantive answer within 5 business days. POPIA requests (access, correction, deletion) are answered within 30 calendar days.

Information Officer (POPIA)

In compliance with section 55 of the Protection of Personal Information Act 4 of 2013, Toker has designated an Information Officer. The full notice — name, registration, contact — is published in the Policy Index (see Information Officer Notice).

Mailing us documents

Where a written response is required by law (POPIA s.23 access requests, formal legal notices, signed shop-owner agreements), send the document to the physical address above marked for the attention of the relevant department. We do not accept service of legal process by email; formal service must be by hand or registered post to the registered address.

Complaints and escalations

If you have a complaint that we have not been able to resolve informally, you may refer the matter to the National Consumer Commission: